New member FAQs

How much are membership fees?

Individual membership is £60 per year. To see what you get for this please click here.

Group membership is £300 per year. To see what you get for this please click here.

How do I update my membership information?

To update your membership information, please log in to our NBE membership portal which is powered by myGlue by clicking login at the top of this page.

You will then be able to edit your membership profile, create and update your virtual business card, and access all other membership information.

What are the membership options?

There are three types of membership options - NBE Member, Advanced and Group membership.

Honorary memberships are awarded by the board.

For details and benefits of each visit our Benefits and Become a Member pages.

My employer is paying for my membership - what should I do?

New members - when you start the application process you will be given two options: online or BACS.

If you are paying online and then claiming the fee back from your employer, you will receive an acknowledgment and invoice automatically on receipt of payment.

Should you require any further information, please email us.

If your employer will be paying via BACS, simply follow the instructions provided. If your employer operates using a purchase order system, please request a purchase order number from your employer and email that to us at

Renewals - the above information also applies to renewals.

How do I become an advanced member?

Applicants for Advanced Membership must have an active NBE membership to be eligible to apply.

You will then need to complete a portfolio of evidence to demonstrate achievement of the standard required of an Advanced Member.

Full details of the application process and the application form, are detailed in the Standard Operating Procedure.

If you are interested in becoming an Advanced Member, we can provide a mentor to support you through the process.

To apply to become an advanced member click here.

What is conference?

NBE Conference is an exciting CPD certified annual event packed with a wide range of illuminating presentations, exhibitors and events. Full details of this year's NBE Conference can be found HERE.

Conference is open to everyone, however, if you are an NBE member you will benefit from a discounted rate. Not a member? Click here to join.

Who can attend conference?

Our Conference is open to non-members. All are welcome. However, if you are a member you benefit from members discount - click here to join us.

If you are interested in attending, details of Conference can be found on the website here.

I am interested in presenting at conference - what do I do?

A 'Call for Papers' request and Conference details are advertised at the beginning of each year on the Conference page of the website and NBE social media channels as well as by email to our members.

If you would like to request to present at this year's conference, simply click here to complete the Submission Form: Call for Papers

I am interested in exhibiting at conference - what do I do?

We welcome all exhibitors.

For more information, download the Sponsorship & Exhibition Prospectus or contact

Sponsorship Manager, Jenny Lowrey


Tel: 0191 244 2839

Full Conference details can be found on the Conference page of the website.

I'm a member struggling to log in - what do I do?

Are you an NBE member and having issues logging in?

At the start of April 2023 the National Back Exchange migrated to a new membership platform called Glue Up to enhance our membership experience. 

During this transition, all NBE members were sent an email from Glue Up to invite them to activate their NBE membership account. Once this has been activated you will have full access to our community engagement platform and members-only areas of our website. 

If you did not receive this email, please follow the link below to activate your account:

Sign Up | National Back Exchange on Glue Up

Please ensure that you input the email address linked to your NBE membership. 

If are an NBE member and the email address linked to your account is for an NHS or government organisation, please contact your IT department to ensure that security filters enable you to receive correspondence from and We do find that emails are occasionally quarantined. Remember to always check your junk folder!

These quick steps will ensure that you receive information about your membership, our newsletter, and all other circulations. 

How do I reset my password?

If you need to reset your password, please follow the link below: 
Forgot your password? | National Back Exchange on Glue Up

How do I reset my password?

If you need to reset your password, please follow the link below: 
Forgot your password? | National Back Exchange on Glue Up